Privacy Policy

Hello fabulous party planners! At PARTY SUPPLIES SHOP, we’re not just passionate about helping you throw unforgettable celebrations – we’re also deeply committed to protecting your privacy and personal information. We believe that shopping for your 1920s Gatsby party, spooky Halloween decorations, or Christmas supplies should be secure, fun, and worry-free.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website partysuppliescheap.com or make a purchase from us. By using our site, you agree to the practices we describe below.

Last Updated: October 2023

1. What Information We Collect

To process your orders, improve your shopping experience, and throw a great digital party, we collect the following information:

• Personal Details You Provide: When you create an account, place an order, or contact our customer service team, we collect information such as your name, email address, shipping address, billing address, and phone number.
• Payment Information: When you make a purchase, we process your payment via secure third-party gateways (like PayPal or our credit card processor). We collect payment method details (e.g., credit card type) but we do not store your full credit card number on our servers after processing.
• Technical & Browsing Data: Like most websites, we automatically collect information about your device and how you interact with our site. This includes your IP address, browser type, pages you view, items you click on, and the times of your visits.
• Communications: We keep records of any communications you have with us, such as customer service inquiries or feedback.

2. How We Use Your Information

We use your data to make your party planning seamless and delightful:

• To process your orders, arrange shipping, and send you order confirmations.
• To communicate with you about your orders, account, or any customer service issues.
• To send you (with your permission) marketing emails about new products, promotions, or party planning tips. You can opt-out anytime.
• To improve our website, products, and services based on how you and others shop and browse.
• To prevent fraud and enhance the security of our website.
• To comply with any applicable legal obligations.

3. Data Sharing & Disclosure

We value your trust and never sell your personal information to third parties. We only share your data in the following limited circumstances:

• Service Providers: We work with trusted partners who help us operate our business. This includes payment processors (like PayPal), shipping companies (like Australia Post or other couriers), email marketing services, and IT support. These partners only have access to the data necessary to perform their specific functions and are contractually obligated to protect it.
• Legal Compliance: We may disclose your information if required by law, such as in response to a court order or subpoena.
• Business Transfers: In the unlikely event that we sell or merge our business, customer information may be transferred to the new owners.

We only share data with countries that have adequate privacy laws or under agreements that provide equivalent protection, ensuring your data is safe even when processed overseas.

4. Data Storage & Security

Your security is our priority! We implement a variety of measures to keep your data safe:

• We use industry-standard Secure Socket Layer (SSL) encryption technology to protect your personal and payment information during transmission.
• Your sensitive data, like passwords, is stored in a hashed format.
• We regularly monitor our systems for potential vulnerabilities and attacks.
• We only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

While we take all reasonable steps to secure your data, please remember that no method of transmission over the Internet is 100% secure.

5. Your Rights & Choices

You have control over your personal information. As our customer, you have the right to:

• Access & Correction: Access the personal data we hold about you and request that we correct any errors.
• Deletion: Request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing: Unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link in any email we send you.
• Object to Processing: Object to our use of your information for certain purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Here’s how:

• Essential Cookies: These are necessary for the website to function. They allow you to add items to your shopping cart and complete the checkout process.
• Analytical/Performance Cookies: These help us understand how visitors use our site (e.g., which pages are most popular). This data is aggregated and anonymous.
• Functionality Cookies: These remember your preferences (like your language or region) to provide a more personalised experience.
• Targeting Cookies: These are used to display ads that are relevant to you and your interests, both on and off our site.

You can control cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our website, such as making a purchase.

7. Changes to This Policy

The party never stops evolving, and neither do we. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Last Updated” date.

Thank you for trusting PARTY SUPPLIES SHOP with your celebration needs and your personal information. Now, let’s get back to the fun part – planning your next amazing party! 🎉